How to Order
Orders can be placed through Facebook, Instagram Messenger, Whatsapp, Email, or give us a call.
PLEASE NOTE
Our diary can fill up fast so please give as much notice as possible. Last minute orders can be taken but are subject to availability.
Deposits & Payments
When you are ready to place an order,
a deposit is required. Deposits can be paid with Cash or Bank Transfer.
For Celebration Cakes,
£20 deposit secures your booking. and the final balance can be paid upon collection/delivery.
For Cup Cakes,
50% deposit is required and the final balance can be paid upon collection/delivery
If paying the remaining balance by bank transfer, please do so before collection/delivery
For Wedding Cakes, £50 deposit secures your booking, and the final balance is due 4 weeks before your wedding date.
PLEASE NOTE all deposits are non-refundable, however in the event of you cancelling we will happily move your deposit to another date or another cake providing we have availability.
Cake Designs
Photographs on our website and social media are real cakes...real customer orders. Each one has been decorated for our customers own specific requirements. Every cake is handmade therefore sizes, colours and some details may appear different in person.
If for any reason you are unhappy with your cake, please let us know as soon as possible, and we will do everything we can to rectify any issue. Photographs will be required to show any problems you may have with your cake. Compensation may be offered but please note no refunds will be given unless exceptional circumstances.
Allergies
Cakes are all baked and decorated to suit each of our customers dietary requirements, and procedures are in place to ensure safe food practices. However we cannot guarantee that there will be no risk to allergy sufferers as our kitchen has products such as nuts, Eggs, Soya, Milk etc.
Delivery/Collection
All Cakes can be delivered within central Scotland, prices are dependant on the distance,
feel free to ask for a quote.
Deliveries and Collections are available any day of the week subject to availability.
Exact times for Delivery and Collection can be arranged.
For Deliveries, final balances must be paid before the cake is delivered.